Field Collection Executive

We are looking for an enthusiastic and dedicated Field Collection Executive to become a valuable part of our team for Sidhi Vinayak Institute Of Professional Education based in Rohtak, located at Adarsh Nagar. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Field Collection of debts

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0 - 3 years of experience in customer service or telecalling, who are proficient in Hindi, Punjabi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Field Collection Executive job

1. What is the eligibility criteria to apply for this Field Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month + Incentives that depends on your interview. It's a Full Time job in Rohtak.
3. How many working days are there for this Field Collection Executive job?
   Ans: This Field Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Collection Executive job?
   Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., SIDHI VINAYAK INSTITUTE OF PROFESSIONAL EDUCATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Collection Executive role?
   Ans: There is an immediate opening of 5 Field Collection Executive at SIDHI VINAYAK INSTITUTE OF PROFESSIONAL EDUCATION
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Field Collection Executive job?
   Ans: This Field Collection Executive job has Day Shift.