Field Collection Executive

10,000 - 20,000 /month

Sai Consultancy And Services Private Limited

Field job

Electric Colony, Siwan

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

10th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Collection Executive to join our team at Sai Consultancy And Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 10,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Field Collection Executive job

Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-5 years of experience can apply for this Field Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Collection Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electric Colony, Siwan.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 5 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-5 years of experience are eligible to apply for this Field Collection Executive role. Only male candidates are eligible.
What are the key responsibilities of this Field Collection Executive job?
Ans : As a Field Collection Executive, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Electric Colony, Siwan.
Who is the right fit for this Field Collection Executive job?
Ans : A candidate having skills like Query Resolution with 0-5 years of experience is the right fit for this Field Collection Executive job.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 5 openings.