Job Title: Field Collection Executive
Job Requirements:
Minimum Qualification: 10th grade (SSLC) to any degree.
Experience: Freshers and Experienced candidates are welcome to apply.
Key Responsibilities:
Field Visits: Visit assigned locations and collect payments on outstanding invoices from customers.
Customer Interaction: Engage with customers directly to discuss overdue payments, provide necessary details, and ensure timely collections.
Issue Resolution: Address any customer queries related to payments, offer solutions, and resolve complaints effectively during field visits.
Payment Documentation: Maintain accurate records of payments received, receipts issued, and any relevant customer communication.
Escalation: Identify and escalate complex issues or non-payment cases to senior management or the collections department for further action.
Reporting: Provide daily/weekly reports on collection status, pending payments, and issues encountered during field visits.
Relationship Management: Build and maintain positive relationships with customers to facilitate smooth collections while ensuring professionalism.
Additional Notes:
Flexibility to travel to different locations and manage multiple customer visits.
A valid driver’s license may be required, depending on the role and location.
Candidates should be comfortable with fieldwork, and occasional evening or weekend work may be needed depending on customer availability.
Location on Openings for Field Collection Executives:
1. Thiruvottiyur - 5 Openings
Puzhal - 5 Openings
Sholavaram - 5 Openings
Tondiaripet & Washermenpet - 8 Openings
Manali & Mathur - 8 Openings
Perambur - 5 Openings
Madhavaram - 5 Openings