Field Collection Executive

20,000 - 25,000 /month

Peaklift Express Logistics Private Limited

Field job

Punjagutta, Hyderabad

6 - 72 months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Telugu

12th Pass and above

Males Only

6 days working | Day Shift

2-Wheeler Driving Licence

Job Description

We are looking for a Field Collection Executive to join our team at Peaklift Express Logistics Private Limited. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Field Collection Executive job

What is the eligibility criteria to apply for this Field Collection Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Field Collection Executive job?
Ans: This Field Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Collection Executive job?
Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Peaklift Express Logistics Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Collection Executive role?
Ans: There is an immediate opening of 2 Field Collection Executive at Peaklift Express Logistics Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Collection Executive job?
Ans: This Field Collection Executive job has Day Shift.