We are looking for a Field Collection Executive to join our team at Payassured Credit Services Private Limited. The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to B2B COLLECTIONS. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this Field Collection Executive job
What are the eligibility criteria for this Field Collection Executive job?
Ans : Candidates should have All Education levels with 1-5 years of experience for this Field Collection Executive job offered by Payassured Credit Services Private Limited in Chennai Central R.S, Chennai.
What salary is offered for this Field Collection Executive job?
Ans : The salary for this Field Collection Executive job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chennai Central R.S, Chennai.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 2 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-5 years of experience are eligible to apply for this Field Collection Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Chennai Central R.S, Chennai.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 2 openings.