Field Collection Executive

12,000 - 17,000 /month

Mb Associate Of Group

Jhotwara, Jaipur

1 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

All Education levels

Males Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Field Collection Executive to join our team [MB ASSOCIATE OF GROUP ]. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Recovery Agent. The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Field Collection Executive job

What is the eligibility criteria to apply for this Field Collection Executive job?
Ans: The candidate should be All Education levels and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Field Collection Executive job?
Ans: This Field Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Collection Executive job?
Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Mb Associate Of Group.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Collection Executive role?
Ans: There is an immediate opening of 50 Field Collection Executive at Mb Associate Of Group
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Collection Executive job?
Ans: This Field Collection Executive job has Day Shift.