Field Collection Executive

15,000 - 35,000 /month*

Kissht

Field job

OMR, Chennai

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Banking

Languages: Tamil

10th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Collection Executive to join our team at Kissht. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 15,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Field Collection Executive job

What qualifications and experience are required for this Field Collection Executive position?
Ans : Candidates should have a 10th Pass and above qualification with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Field Collection Executive job ranges between ₹15,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in OMR, Chennai.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 2 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-2 years of experience are eligible to apply for this Field Collection Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is OMR, Chennai.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 2 openings.