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Customer Support Field Collection Executive

salary 10,000 - 27,000 /month*
company-logo
job companyJbl Consultancy
job location Field job
job location Hirapur, Chhatarpur
incentive₹15,000 incentives included
job experience6 - 36 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate
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Job Description

We are looking for a Field Collection Executive to join our team at Jbl Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to COLLECTION. The role offers ₹10,000 - ₹27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Field Collection Executive job

  1. What qualifications and experience are required for this Customer Support Field Collection Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Collection Executive job ranges between ₹10,000-₹27,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hirapur, Chhatarpur.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Support Field Collection Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Collection Executive job is located in Hirapur, Chhatarpur.
  8. Why should you apply for this Customer Support Field Collection Executive job?
    Ans : This Customer Support Field Collection Executive job offers a salary between ₹10,000-₹27,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

RECOVERY

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 27000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Pankaj Nikher

Interview Address

305, Rajul Landmark, Napier Town, Jabalpur
Posted a day ago

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Job Hai > Field Collection Executive