Customer Support Field Collection Executive

7,000 - 22,000 /month*

Jbl Consultancy

Field job

Bahoriband, Katni

₹10,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Job Highlights

Languages: Hindi

10th Pass and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Field Collection Executive to join our team at Jbl Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Bank Collection Recovey. The role offers ₹7,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Field Collection Executive job

Who is eligible to apply for this Customer Support Field Collection Executive job at Jbl Consultancy?
Ans : Candidates should have a 10th Pass and above qualification for this Customer Support Field Collection Executive job offered by Jbl Consultancy.
How much can you earn in this position?
Ans : You can earn between ₹7,000-₹22,000 per month in this Customer Support Field Collection Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Field Collection Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bahoriband, Katni.
How many vacancies are there for this Customer Support Field Collection Executive job?
Ans : There are 2 vacancies for this Customer Support Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 1-3 years of experience are eligible to apply for this Customer Support Field Collection Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Collection Executive position is Bahoriband, Katni.
What makes this Customer Support Field Collection Executive job a good opportunity?
Ans : This Customer Support Field Collection Executive job is a good opportunity as it offers a salary between ₹7,000-₹22,000 per month. This is a Full Time job and has 2 openings.