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Customer Support Field Collection Executive

salary 10,000 - 32,000 /month*
company-logo
job companyJbl Consultancy
job location Field job
job location Amarwara, Chhindwara
incentive₹20,000 incentives included
job experience1 - 4 years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, Internet Connection, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Field Collection Executive to join our team at Jbl Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to RECOVERY COLLECTION. The role offers ₹10,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Field Collection Executive job

  1. What are the eligibility criteria for this Customer Support Field Collection Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience for this Customer Support Field Collection Executive job offered by Jbl Consultancy in Amarwara, Chhindwara.
  2. What salary is offered for this Customer Support Field Collection Executive job?
    Ans : The salary for this Customer Support Field Collection Executive job ranges between ₹10,000-₹32,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Amarwara, Chhindwara.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-4 years of experience can apply for this Customer Support Field Collection Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Collection Executive job is located in Amarwara, Chhindwara.
  8. Why should you apply for this Customer Support Field Collection Executive job?
    Ans : This Customer Support Field Collection Executive job offers a salary between ₹10,000-₹32,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

COLLECTION

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 32000

English Proficiency

Yes

Contact Person

Pankaj Nikher

Interview Address

305, Rajul Landmark, Napier Town, Jabalpur
Posted 11 hours ago
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