Field Collection Executive

salary 16,000 - 30,000 /month*
company-logo
job companyGetlux
job location Field job
job location Perumbaikad, Kottayam
incentive₹12,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
1 Opening
* Incentives included
full_time Full Time

Job Highlights

sales
Languages: Malayalam
qualification
10th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Collection Executive to join our team at Getlux. The role offers ₹16000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Field Collection Executive job

  1. What is the eligibility criteria to apply for this Field Collection Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Kottayam.
  3. How many working days are there for this Field Collection Executive job?
    Ans: This Field Collection Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Field Collection Executive job?
    Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., GETLUX.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Field Collection Executive role?
    Ans: There is an immediate opening of 1 Field Collection Executive at GETLUX
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Field Collection Executive job?
    Ans: This Field Collection Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 30000

Regional Languages

Malayalam

English Proficiency

Yes

Contact Person

Anupama Ramachandran

Interview Address

R S Arcade, Vadakkencherry
Posted 3 days ago
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