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Field Collection Executive

salary 13,000 - 18,000 /month
company-logo
job companyDivish Mobility Private Limited
job location Field job
job location Mari Mata Square, Indore
job experience6 - 24 months Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Hindi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Field Collection Executive to join our team at Divish Mobility Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹13000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Field Collection Executive job

  1. What is the eligibility criteria to apply for this Field Collection Executive job?
    Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Indore.
  3. How many working days are there for this Field Collection Executive job?
    Ans: This Field Collection Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Field Collection Executive job?
    Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Divish Mobility Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Field Collection Executive role?
    Ans: There is an immediate opening of 1 Field Collection Executive at Divish Mobility Private Limited
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Field Collection Executive job?
    Ans: This Field Collection Executive job has Day Shift.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, cash collection, recovery

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

No

Contact Person

Simran Kandhari

Interview Address

Magarpatta
Posted 10+ days ago
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Job Hai > Jobs in Indore > Customer Support / TeleCaller Jobs in Indore > Field Collection Executive