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Customer Support Field Collection Executive

salary 12,000 - 17,000 /month*
company-logo
job companyDigambar Consultants
job location Field job
job location Kankarbagh Colony, Patna
incentive₹2,000 incentives included
job experience1 - 5 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, Smartphone, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account, DRA Certificate

Job Description

We are looking for a Field Collection Executive to join our team at Digambar Consultants. The role offers ₹12,000 - ₹17,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Field Collection Executive job

  1. What are the eligibility criteria for this Customer Support Field Collection Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience for this Customer Support Field Collection Executive job offered by Digambar Consultants in Kankarbagh Colony, Patna.
  2. What salary is offered for this Customer Support Field Collection Executive job?
    Ans : The salary for this Customer Support Field Collection Executive job ranges between ₹12,000-₹17,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kankarbagh Colony, Patna.
  5. How many vacancies are there for this Customer Support Field Collection Executive job?
    Ans : There are 25 vacancies for this Customer Support Field Collection Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Customer Support Field Collection Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Collection Executive position is Kankarbagh Colony, Patna.
  8. What makes this Customer Support Field Collection Executive job a good opportunity?
    Ans : This Customer Support Field Collection Executive job is a good opportunity as it offers a salary between ₹12,000-₹17,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 17000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Vikash Kumar Singh

Interview Address

cc5 pc colony kankarbagh near gaytri mandir, Kankarbagh, Patna
Posted 13 hours ago
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