We are looking for a Field Collection Executive to join our team at Collxn Partners Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.
More about this Customer Support Field Collection Executive job
Who is eligible to apply for this Customer Support Field Collection Executive job at Collxn Partners Private Limited?
Ans : Candidates should have All Education levels for this Customer Support Field Collection Executive job offered by Collxn Partners Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this Customer Support Field Collection Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rohini, Delhi.
How many vacancies are there for this Customer Support Field Collection Executive job?
Ans : There are 10 vacancies for this Customer Support Field Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Field Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Field Collection Executive position is Rohini, Delhi.
What makes this Customer Support Field Collection Executive job a good opportunity?
Ans : This Customer Support Field Collection Executive job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 10 openings.