We are looking for a Field Collection Executive to join our team at Ashpa Global Services Private Limited. The role offers ₹8000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Field Collection Executive job
Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Field Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Collection Executive job ranges between ₹8,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhadravathi Peth, Solapur.
How many vacancies are there for this Field Collection Executive job?
Ans : There are 10 vacancies for this Field Collection Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Field Collection Executive job. No prior experience is required.
What are the key responsibilities of this Field Collection Executive job?
Ans : As a Field Collection Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Field Collection Executive position is Bhadravathi Peth, Solapur.
Who is the right fit for this Field Collection Executive job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Field Collection Executive job.
What makes this Field Collection Executive job a good opportunity?
Ans : This Field Collection Executive job is a good opportunity as it offers a salary between ₹8,000-₹20,000 per month. This is a Full Time job and has 10 openings.