We are looking for a Field Collection Executive to join our team at Allset Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15,000 - ₹20,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Field Collection Executive job
Can freshers or experienced candidates apply for this Field Collection Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Collection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Field Collection Executive position.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vannia Teynampet, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Field Collection Executive job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Field Collection Executive, you will work on skills like Query Resolution.
Where is this job located?
Ans : This Field Collection Executive job is located in Vannia Teynampet, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along with 0-1 years of experience is ideal for this Field Collection Executive job.
Why should you apply for this Field Collection Executive job?
Ans : This Field Collection Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.