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Customer Support Field Collection Executive

salary 13,000 - 15,000 /month
company-logo
job companyAd Manpower Enterprises
job location Field job
job location Chandausi, Sambhal
job experience1 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Field Collection Executive to join our team at Ad Manpower Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹13,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Field Collection Executive job

  1. What are the eligibility criteria for this Customer Support Field Collection Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this Customer Support Field Collection Executive job offered by Ad Manpower Enterprises in Chandausi, Sambhal.
  2. What salary is offered for this Customer Support Field Collection Executive job?
    Ans : The salary for this Customer Support Field Collection Executive job ranges between ₹13,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chandausi, Sambhal.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Support Field Collection Executive job. Only male candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Field Collection Executive job is located in Chandausi, Sambhal.
  8. Why should you apply for this Customer Support Field Collection Executive job?
    Ans : This Customer Support Field Collection Executive job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

Contact Person

Aakarshika Dwivedi
Posted 2 days ago
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