Field Collection Executive

15,000 - 17,000 /month

Ace Human Capital Limited

Field job

Lahartara, Varanasi

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Logistics

Languages: Hindi

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Bike, Smartphone, PAN Card, RC, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Field Collection Executive to join our team at Ace Human Capital Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹15000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Field Collection Executive job

What is the eligibility criteria to apply for this Field Collection Executive job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Varanasi.
How many working days are there for this Field Collection Executive job?
Ans: This Field Collection Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Field Collection Executive job?
Ans: No, there is no fee applicable for applying this Field Collection Executive job and during the employment with the company, i.e., Ace Human Capital Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Collection Executive role?
Ans: There is an immediate opening of 5 Field Collection Executive at Ace Human Capital Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Collection Executive job?
Ans: This Field Collection Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

PF, Insurance

Shift

Day

Contract Job

Salary

₹ 15000 - ₹ 17000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Nanak Parjapat

Interview Address

Plot No. 327-328, Powai Plaza

Posted 7 hours ago

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