We are looking for a Field Collection Executive to join our team at A Tech Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18,000 - ₹27,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Customer Support Field Collection Executive job
Who is eligible to apply for this Customer Support Field Collection Executive job at A Tech Solution?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Field Collection Executive job offered by A Tech Solution.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹27,000 per month in this Customer Support Field Collection Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Noida Extension, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-1 years of experience can apply for this Customer Support Field Collection Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Field Collection Executive job is located in Noida Extension, Noida.
Why should you apply for this Customer Support Field Collection Executive job?
Ans : This Customer Support Field Collection Executive job offers a salary between ₹18,000-₹27,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Insurance
Shift
Day
Contract Job
No
Salary
₹ 18000 - ₹ 27000
Contact Person
Akshay Dhama
Interview Address
nerast metro mohan nager, Raj Nagar Extension, Ghaziabad