Field Boy

10,000 - 18,000 /month

Sashriya Enterprises India Private Limited

Sector-25 Panipat, Panipat

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Boy to join our team at Sashriya Enterprises India Private Limited. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to field. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Field Boy job

Can freshers or experienced candidates apply for this Field Boy role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Boy role.
What salary is offered for this Field Boy job?
Ans : The salary for this Field Boy job ranges between ₹10,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Field Boy job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-25 Panipat, Panipat.
How many vacancies are there for this Field Boy job?
Ans : There is 1 vacancy for this Field Boy role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Field Boy role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Field Boy position is Sector-25 Panipat, Panipat.
What makes this Field Boy job a good opportunity?
Ans : This Field Boy job is a good opportunity as it offers a salary between ₹10,000-₹18,000 per month. This is a Full Time job and has 1 openings.