Field Boy

13,000 - 13,500 /month

Sams Facilities Management Private Limited

Field job

Kharkhoda, Sonipat

0 - 1 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: Logistics

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: PF, Insurance, Meal

Job Description

We are looking for a Field Boy to join our team at Sams Facilities Management Private Limited. The role offers ₹ 13,000 - ₹ 13,500 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Field Boy job

Can freshers or experienced candidates apply for this Field Boy role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Field Boy role.
What is the salary and job type for this role?
Ans : The salary for this Field Boy job ranges between ₹13,000-₹13,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Field Boy job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharkhoda, Sonipat.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Field Boy job. Only male candidates can apply.
Where is this job located?
Ans : This Field Boy job is located in Kharkhoda, Sonipat.
Why should you apply for this Field Boy job?
Ans : This Field Boy job offers a salary between ₹13,000-₹13,500 per month. This is a Full Time opportunity and has 3 openings available.