We are looking for a Field Boy to join our team at Ideas Ahead Av Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Audio Visual. The role offers ₹20000 - ₹22000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Field Boy job
What is the eligibility criteria to apply for this Field Boy job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Field Boy job?
Ans: This Field Boy job will have 6 working days.
Are there any charges applicable while applying or joining this Field Boy job?
Ans: No, there is no fee applicable for applying this Field Boy job and during the employment with the company, i.e., Ideas Ahead Av Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Boy role?
Ans: There is an immediate opening of 6 Field Boy at Ideas Ahead Av Solutions Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.