Customer Support Field Boy

18,000 - 22,000 /month

Command Electricals

Field job

Rama Road, Delhi

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Languages: Hindi

All Education levels

Males Only

6 days working | Day Shift

Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for a Field Boy to join our team at Command Electricals. The role offers ₹18,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Home appliances. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Boy job

Can freshers or experienced candidates apply for this Customer Support Field Boy role?
Ans : Candidates who have All Education levels can apply for this Customer Support Field Boy role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Support Field Boy position.
What shift and timings does this job follow?
Ans : This Customer Support Field Boy job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rama Road, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels can apply for this Customer Support Field Boy role. No prior experience is required.
Where is this job located?
Ans : This Customer Support Field Boy job is located in Rama Road, Delhi.
Why should you apply for this Customer Support Field Boy job?
Ans : This Customer Support Field Boy job offers a salary between ₹18,000-₹22,000 per month. This is a Full Time opportunity and has 1 openings available.