We are looking for a Field Boy to join our team at Advance Power Solution. The role offers ₹15,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Electrical Parts. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Support Field Boy job
Who is eligible to apply for this Customer Support Field Boy job at Advance Power Solution?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Field Boy job offered by Advance Power Solution.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Support Field Boy position.
What shift and timings does this job follow?
Ans : This Customer Support Field Boy job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sahibabad Industrial Area Site 4, Ghaziabad.
How many vacancies are there for this Customer Support Field Boy job?
Ans : There are 2 vacancies for this Customer Support Field Boy role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Field Boy role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Field Boy position is Sahibabad Industrial Area Site 4, Ghaziabad.
What makes this Customer Support Field Boy job a good opportunity?
Ans : This Customer Support Field Boy job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
और देखें
अन्य डिटेल्स
Incentives
No
No. Of Working Days
6
Benefits
PF, Medical Benefits
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 18000
Regional Languages
Hindi
English Proficiency
Yes
संपर्क व्यक्ति
Jitender Sharma
इंटरव्यू ऐड्रेस
12/59, Sahibabad Industrial Area Site 4, Ghaziabad