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Customer Support Field Boy

salary 15,000 - 18,000 /month
company-logo
job companyAdvance Power Solution
job location Field job
job location Sahibabad Industrial Area Site 4, Ghaziabad
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Languages: Hindi
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
star
Bike, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

जॉब डिस्क्रिप्शन

We are looking for a Field Boy to join our team at Advance Power Solution. The role offers ₹15,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Electrical Parts. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Field Boy job

  1. Who is eligible to apply for this Customer Support Field Boy job at Advance Power Solution?
    Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Field Boy job offered by Advance Power Solution.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Support Field Boy position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Boy job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sahibabad Industrial Area Site 4, Ghaziabad.
  5. How many vacancies are there for this Customer Support Field Boy job?
    Ans : There are 2 vacancies for this Customer Support Field Boy role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Field Boy role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Boy position is Sahibabad Industrial Area Site 4, Ghaziabad.
  8. What makes this Customer Support Field Boy job a good opportunity?
    Ans : This Customer Support Field Boy job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

संपर्क व्यक्ति

Jitender Sharma

इंटरव्यू ऐड्रेस

12/59, Sahibabad Industrial Area Site 4, Ghaziabad
Posted 9 hours ago
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