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Customer Support Email Process Executive

salary 18,000 - 28,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Shiva Nagar, Bangalore
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

Job Responsibilities

  • Manage and maintain relationships with key accounts and business partners.

  • Act as the primary point of contact for assigned sellers or brands.

  • Understand partner requirements and provide timely solutions.

  • Monitor account performance, sales trends, and business metrics.

  • Coordinate with internal teams such as operations, logistics, cataloguing, and customer support to resolve issues.

  • Track product listings, inventory, pricing, and overall account health.

  • Identify opportunities to improve account performance and business growth.

  • Prepare regular performance reports and share relevant business updates.

  • Conduct periodic reviews with key accounts and discuss performance and action plans.

  • Ensure timely resolution of partner concerns and escalations.

  • Maintain strong professional relationships with sellers and brand partners.

  • Follow company processes, policies, and service standards.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Email Process Executive job

  1. What skills and experience do you need for this Customer Support Email Process Executive job?
    Ans : To apply for this Customer Support Email Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Email Process Executive job ranges between ₹18,000-₹28,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shiva Nagar, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Email Process Executive job?
    Ans : As a Customer Support Email Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Email Process Executive job is located in Shiva Nagar, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Support Email Process Executive job.
  10. Why should you apply for this Customer Support Email Process Executive job?
    Ans : This Customer Support Email Process Executive job offers a salary between ₹18,000-₹28,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 28000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Barkha Tomar

Interview Address

Shivaji Nagar, Central Bangalore, Shivaji Nagar, Central Bangalore, Bangalore
Posted 15 hours ago
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