Email Process Executive

salary 18,635 - 25,086 /Month
company-logo
job companyMuviereck Technologies Private Limited
job location Gummudipoondi, Chennai
job experience0 - 3 years Experience in Customer Support / TeleCaller
New
30 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

  • An Email Process Executive typically manages and streamlines an organization's email communications, ensuring efficient handling of customer inquiries, complaints, and other email-based interactions. They are responsible for responding to emails, resolving issues, and collaborating with other departments to improve email processes.

Core Responsibilities:

  • Responding to Customer Emails: Promptly and professionally addressing customer inquiries, resolving issues, and providing accurate information.
  • Managing Email Queues: Prioritizing and organizing incoming emails based on urgency and content.
  • Resolving Customer Issues: Troubleshooting and resolving problems related to products, services, or other customer concerns.
  • Escalating Complex Issues: Identifying and escalating unresolved or complex issues to the appropriate teams or departments.
  • Maintaining Records: Keeping accurate records of customer interactions and solutions provided.
  • Collaborating with Teams: Working with other departments like technical support, sales, and product teams to resolve customer issues.
  • Process Improvement: Identifying areas for improvement in email processes and contributing to solutions.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Email Process Executive job

  1. What is the eligibility criteria to apply for this Email Process Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18500 - ₹25000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Email Process Executive job?
    Ans: This Email Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email Process Executive job?
    Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., MUVIERECK TECHNOLOGIES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email Process Executive role?
    Ans: There is an immediate opening of 30 Email Process Executive at MUVIERECK TECHNOLOGIES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email Process Executive job?
    Ans: This Email Process Executive job has Day Shift.
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Other Details

No. Of Working Days

6

Shift

Day

Salary

₹ 18635 - ₹ 25086

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Metun Chakravarthe

Interview Address

New 641/4, Poonamallee High RD, Aminijikkarai, Chennai, Tamilnadu 600029
Posted 3 days ago
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