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Customer Support Email Process Executive

salary 12,000 - 22,000 /month
company-logo
job companyAxiora Technologies
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
50 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
Females Only
jobShift
5 days working | Flexible Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Email Process Executive to join our team at Axiora Technologies. The role offers ₹12,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email Process Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Email Process Executive role.
  2. What salary is offered for this Customer Support Email Process Executive job?
    Ans : The salary for this Customer Support Email Process Executive job ranges between ₹12,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email Process Executive job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Email Process Executive job?
    Ans : There are 50 vacancies for this Customer Support Email Process Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Customer Support Email Process Executive job. No prior experience is required.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Email Process Executive position is Aamwala, Dehradun.
  8. What makes this Customer Support Email Process Executive job a good opportunity?
    Ans : This Customer Support Email Process Executive job is a good opportunity as it offers a salary between ₹12,000-₹22,000 per month. This is a Full Time job and has 50 openings.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Flexible

Contract Job

No

Salary

₹ 12000 - ₹ 22000

English Proficiency

Yes

Contact Person

HR Team
Posted 14 hours ago

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Job Hai > Jobs in Dehradun > Customer Support / TeleCaller Jobs in Dehradun > Email Process Executive