Email Process – Customer Support

18,000 - 23,000 /month

Victa Earlyjobs Technologies Private Limited

Hebbal Kempapura, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Email Process – Customer Support to join our team at Victa Earlyjobs Technologies Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18000 - ₹23000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Email Process – Customer Support job

What are the eligibility criteria for this Email Process – Customer Support job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Non-voice/Chat Process for this Email Process – Customer Support job offered by Victa Earlyjobs Technologies Private Limited in Hebbal Kempapura, Bangalore.
What salary is offered for this Email Process – Customer Support job?
Ans : The salary for this Email Process – Customer Support job ranges between ₹18,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Email Process – Customer Support job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal Kempapura, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email Process – Customer Support job is open for both male and female candidates.
What does the role of Email Process – Customer Support involve?
Ans : As a Email Process – Customer Support, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email Process – Customer Support job is located in Hebbal Kempapura, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 1-5 years of experience is ideal for this Email Process – Customer Support job.
Why should you apply for this Email Process – Customer Support job?
Ans : This Email Process – Customer Support job offers a salary between ₹18,000-₹23,000 per month. This is a Full Time opportunity and has 25 openings available.