Email & Chat Support Executive

• We are looking for a Voice Cum Chat Support Executive to join our team Ytel Broadband Pvt. Ltd to handle customer calls, provide exceptional customer support and resolve queries related to broadband connection. The role offers an attractive in-hand salary of 10k-15k and opportunities for growth.

  Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

• Resolve customer issues, ensure satisfaction, and maintain records.

• Respond to customer queries via calls, chat providing accurate and timely solutions.

• Coordinate with feild executives and allot them work

• Fixing customer problems. ...

• Provide meaningful conversations via soft skills. ...

• Upsell and cross-sell. ...

Working Days - 6 days working

timing- 9.30 am to 6.30 pm

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Support Executive job

1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹16000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Email & Chat Support Executive job?
   Ans: This Email & Chat Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., YTEL BROADBAND PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Support Executive role?
   Ans: There is an immediate opening of 1 Email & Chat Support Executive at YTEL BROADBAND PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Support Executive job?
   Ans: This Email & Chat Support Executive job has Day Shift.