We are looking for a Email & Chat Support Executive to join our team at YES MADAM. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹26,500 - ₹28,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Email & Chat Support Executive job
Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Email & Chat Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹26,500-₹28,500 per month in this Email & Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in South Extension, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Email & Chat Support Executive role. No prior experience is required.
What work will you do in this role?
Ans : As a Email & Chat Support Executive, you will work on skills like Domestic Calling, International Calling.
Where is this job located?
Ans : This Email & Chat Support Executive job is located in South Extension, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling along is ideal for this Email & Chat Support Executive job.
Why should you apply for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job offers a salary between ₹26,500-₹28,500 per month. This is a Full Time opportunity and has 10 openings available.
A Naukri Group company
LoginHire Local Staff
26,500 - 28,500 /month
Yes Madam
South Extension, Delhi
Freshers in Customer Support / TeleCaller
Full Time
