Email & Chat Support Executive

15,000 - 22,000 /month

Workden

Work from home

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

घर से काम

पार्ट टाइम

कॉन्ट्रैक्ट

आवश्यक स्किल्स

Computer Knowledge

जॉब हाइलाइट्स

Industry Type: Software & IT Services

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

Internet Connection

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

Theek hai bhai 👍
Main description me Flexible Timing add karke updated version de raha hoon — direct paste kar sakte ho 👇

We are looking for an Email & Chat Support Executive to join our team Workden. This role involves handling customer queries via email and chat, providing exceptional customer support, and addressing queries and concerns related to the Customer Support / Service Industry. The role offers ₹15,000 – ₹22,000 In-Hand Salary per month, flexible working hours, and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer queries via Email & Chat in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including response time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass / Graduate with 0–2 years of experience (Freshers can apply). You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Days working week with Flexible Shift options.

अन्य डिटेल्स

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Support Executive job

Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Email & Chat Support Executive role.
What salary is offered for this Email & Chat Support Executive job?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹15,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What does the role of Email & Chat Support Executive involve?
Ans : As a Email & Chat Support Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email & Chat Support Executive job is located in Chandni Chowk, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Email & Chat Support Executive job.
Why should you apply for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Part Time opportunity and has 20 openings available.