Email Chat Support Executive

18,000 - 20,000 /month

Woodrock Group

Vijay Nagar, Bangalore

6 - 48 months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Malayalam

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Job Responsibilities

Handle Level 2 customer queries through chat support efficiently.
Resolve escalated customer issues with accuracy and professionalism.
Provide real-time assistance related to orders, refunds, complaints, and technical queries.
Maintain proper documentation and update CRM systems.
Ensure adherence to SLA, quality, and productivity benchmarks.
Coordinate with internal teams for faster issue resolution.

Eligibility

Only experienced candidates in chat or customer support roles.
Excellent written communication skills in English + Hindi + Tamil / Telugu / Malayalam.
Strong problem-solving and multitasking abilities.
Comfortable working in rotational shifts and weekly offs.
Basic computer proficiency and typing speed required.

Salary & Shift

Salary: Up to ₹20,000 in-hand
Shift: Any 9 hours | Rotational weekly off
Mode: Office-based

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Woodrock Group.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 10 Email Chat Support Executive at Woodrock Group
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Shift

Rotational

Contract Job

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi, Malayalam

English Proficiency

Yes

Contact Person

Souvik Saha

Interview Address

1st phase, 1st Floor, 1269, Vijayanagar 4th Stage, Vijayanagar, Mysuru, Karnataka 570032

Posted 2 days ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Email Chat Support Executive