Email Chat Support Executive

16,500 - 28,000 /month

Webpanna Innovations Private Limited

A Block Sector 10 Noida, Noida

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Part Time

Job Highlights

Industry Type: Education

All Education levels

All genders

09:00 AM - 06:00 PM | 5 days working | Flexible Shift

Job Description

We are looking for a Email Chat Support Executive to join our team at Webpanna Innovations Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 16,500 - ₹ 28,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹28000 per month that depends on your interview. It's a Part Time job in Noida.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Webpanna Innovations Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 2 Email Chat Support Executive at Webpanna Innovations Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Flexible Shift.