Email & Chat Support Executive

15,000 - 25,000 /month*

Vintar Solutions

Whitefield, Bangalore

₹5,000 incentives included

0 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Health/ Term Insurance

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive (Voice / Semi-Voice / Chat Process)Company: Alorica / Concentrix / [24]7.aiLocation: BangaloreJob Summary:We are looking for passionate and customer-oriented professionals to join our team in Bangalore. The role involves assisting customers through voice calls, semi-voice (calls + emails/chat), and chat process, ensuring customer satisfaction and timely resolution of queries.Key Responsibilities:Handle customer interactions via inbound/outbound calls, chat, and email support.Resolve billing, product, technical, and service-related issues with accuracy.Maintain a high level of professionalism and empathy during interactions.Document customer queries and resolutions in CRM systems.Achieve performance targets such as quality, productivity, and customer satisfaction.Eligibility Criteria:Education: 10+2 / Diploma / Graduate (freshers & experienced candidates welcome).Communication Skills: Excellent spoken & written English (fluency required).Typing speed: 25–30 WPM with good accuracy (mandatory for chat process).Ability to work in rotational shifts (24/7 environment including night shifts).Basic computer knowledge and multitasking skills.Prior BPO / Customer Service experience preferred but not mandatory.Perks & Benefits:Competitive salary package with performance-based incentives.Cab/transport facility as per company policy.Health insurance and employee wellness programs.Paid training with career growth and learning opportunities.Fun and engaging work culture with recognition programs.👉 Work Mode: On-site (Bangalore)👉 Process Options: Voice / Semi-Voice / Chat Support👉 Shifts: Rotational, 24/7 (weekly offs provided as per roster)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Vintar Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 10 Email & Chat Support Executive at Vintar Solutions
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Rotational Shift.