Email & Chat Support Executive

16,000 - 20,000 /month

Tacs Services Private Limited

Ameerpet, Hyderabad

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Telugu

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Email & Chat Support Executive to join our team at Tacs Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹16000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

What is the eligibility criteria to apply for this Email & Chat Support Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Hyderabad.
How many working days are there for this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Tacs Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email & Chat Support Executive role?
Ans: There is an immediate opening of 5 Email & Chat Support Executive at Tacs Services Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Support Executive job?
Ans: This Email & Chat Support Executive job has Day Shift.