Email & Chat Support Executive

salary 20,000 - 40,000 /month
company-logo
job companySparken It Solutions Private Limited
job location Jayanagar, Bangalore
job experienceFreshers in Customer Support / TeleCaller
New
15 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Email & Chat Support Executive to join our team at Sparken It Solutions Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20000 - ₹40000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., SPARKEN IT SOLUTIONS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 15 Email & Chat Support Executive at SPARKEN IT SOLUTIONS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, Medical Benefits, PF

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 40000

English Proficiency

No

Contact Person

Poornima Bagate

Interview Address

Jayanagar, Bangalore
Posted 2 days ago
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