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Email & Chat Support Executive

salary 15,000 - 29,000 /month
company-logo
job companySn Dynamics Private Limited
job location Saket, Delhi
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

  • Respond to customer queries via email or chat

  • Resolve issues related to orders, payments, accounts, or services

  • Provide accurate product/service information

  • Maintain professional and polite communication

  • Escalate complex issues to higher teams

  • Keep records of customer interactions

  • Meet response time (SLA) and quality targets

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Support Executive job

  1. What skills and experience do you need for this Email & Chat Support Executive job?
    Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email & Chat Support Executive job ranges between ₹15,000-₹29,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Saket, Delhi.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email & Chat Support Executive job?
    Ans : As a Email & Chat Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email & Chat Support Executive job is located in Saket, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Email & Chat Support Executive job.
  10. Why should you apply for this Email & Chat Support Executive job?
    Ans : This Email & Chat Support Executive job offers a salary between ₹15,000-₹29,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 29000

Contact Person

Saba
Posted 4 hours ago
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