Email & Chat Support Executive

25,000 - 29,000 /month

Sn Dynamics Private Limited

Hinjewadi, Pune

0 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Respond to customer queries via email or chat
Resolve issues related to orders, payments, accounts, or services
Provide accurate product/service information
Maintain professional and polite communication
Escalate complex issues to higher teams
Keep records of customer interactions
Meet response time (SLA) and quality targets

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Email & Chat Support Executive job

What skills and experience do you need for this Email & Chat Support Executive job?
Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹25,000-₹29,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hinjewadi, Pune.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 5 vacancies for this Email & Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Email & Chat Support Executive job?
Ans : As a Email & Chat Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is Hinjewadi, Pune.
Who is the right fit for this Email & Chat Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Email & Chat Support Executive job.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹29,000 per month. This is a Full Time job and has 5 openings.