Email Chat Support Executive

25,000 - 35,000 /month

Science Soft

Madhapur, Hyderabad

Freshers in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Email Chat Support Executive to join our team at Science Soft. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have All Education levels can apply for this Email Chat Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this Email Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Madhapur, Hyderabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Email Chat Support Executive job is located in Madhapur, Hyderabad.
Why should you apply for this Email Chat Support Executive job?
Ans : This Email Chat Support Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Both opportunity and has 10 openings available.