We are looking for a Email Chat Support Executive to join our team at Satyasakshi L.L.P. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Email Chat Support Executive job
Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Email Chat Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email Chat Support Executive job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 3 Noida, Noida.
How many vacancies are there for this Email Chat Support Executive job?
Ans : There are 50 vacancies for this Email Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Email Chat Support Executive job?
Ans : As a Email Chat Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email Chat Support Executive position is Sector 3 Noida, Noida.
Who is the right fit for this Email Chat Support Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Email Chat Support Executive job.
What makes this Email Chat Support Executive job a good opportunity?
Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 50 openings.