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Email Chat Support Executive

salary 12,000 - 20,000 /month
company-logo
job companySatyasakshi L.l.p
job location Sector 3 Noida, Noida
job experience0 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Email Chat Support Executive to join our team at Satyasakshi L.L.P. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Email Chat Support Executive job

  1. Can freshers or experienced candidates apply for this Email Chat Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Email Chat Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 3 Noida, Noida.
  5. How many vacancies are there for this Email Chat Support Executive job?
    Ans : There are 50 vacancies for this Email Chat Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Email Chat Support Executive job?
    Ans : As a Email Chat Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Email Chat Support Executive position is Sector 3 Noida, Noida.
  9. Who is the right fit for this Email Chat Support Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Email Chat Support Executive job.
  10. What makes this Email Chat Support Executive job a good opportunity?
    Ans : This Email Chat Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 20000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Ayush Srivastava

Interview Address

N/A, Sector 3, Noida
Posted a day ago
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