Email Chat Support Executive

19,900 - 22,000 /month

Rosary Biotech Limited

Work from home

Freshers in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Email Chat Support Executive to join our team at Rosary Biotech Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹19,900 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19500 - ₹22000 per month that depends on your interview. It's a Both job in Delhi.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Rosary Biotech Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 2 Email Chat Support Executive at Rosary Biotech Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Day Shift.