jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Email & Chat Support Executive

salary 20,000 - 28,000 /month*
company-logo
job companyRhp Consultant
job location Sector 63 Noida, Noida
incentive₹5,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Email & Chat Support Executive to join our team at Rhp Consultant. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., Rhp Consultant.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 10 Email & Chat Support Executive at Rhp Consultant
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, International Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 20000 - ₹ 28000

English Proficiency

Yes

Contact Person

Anu wig

Interview Address

Sector 63 Noida
Posted a day ago
similar jobs

Apply to similar jobs

International Voice Process Agent

arrow
₹ 25,000 - 40,000 per month
Jvw Technologies Private Limited
Sector 60 Noida, Noida
Skills: International Calling
New
50 Openings

Customer Care Executive

arrow
₹ 25,000 - 38,000 per month
Righto Services Private Limited
Sector 62 Noida, Noida
0 - 4 years Experience in Customer Support / TeleCaller
New
50 Openings

BPO Telecaller

arrow
₹ 18,800 - 38,800 per month
Moxi Outsourcing
Work from home
Skills: Non-voice/Chat Process, Domestic Calling, Computer Knowledge, Query Resolution
New
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Noida > Customer Support / TeleCaller Jobs in Noida > Email & Chat Support Executive