jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Email & Chat Support Executive

salary 22,000 - 25,000 /month
company-logo
job companyResume Hubs
job location Silk Board, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Rotational Shift

Job Description

Customer Support Executive – Escalations (Home Beauty Services)

Company: Resume Hubs

Salary: ₹22,000 – ₹25,000 / month

Shift: Day Shift | 6 Days Working

Languages: Fluent English & Kannada (Mandatory)

Experience: 6 Months – 1 Year (Graduate required)

Responsibilities:

Handle calls, live chats, and emails to resolve customer complaints and queries.

Address service escalations for at-home salon treatments (waxing, facials, cleanups, manicures, pedicures, hair spa, styling, threading, makeup).

De-escalate upset customers with polite, empathetic, and effective solutions.

Log all customer interactions, follow-ups, and tickets accurately.

Coordinate with internal operations teams to fix complex service issues.

Requirements:

Any Graduate with 6–12 months of voice/chat customer support experience (BPO/salon/service background preferred).

Fluent in spoken and written English and Kannada.

Basic knowledge of salon treatments and customer grievance handling.

Interview Note: VAMSHI

7032372170

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Email & Chat Support Executive job

  1. What skills and experience do you need for this Email & Chat Support Executive job?
    Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
  2. What salary is offered for this Email & Chat Support Executive job?
    Ans : The salary for this Email & Chat Support Executive job ranges between ₹22,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Email & Chat Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Email & Chat Support Executive job. Only female candidates can apply.
  7. What does the role of Email & Chat Support Executive involve?
    Ans : As a Email & Chat Support Executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email & Chat Support Executive job is located in Silk Board, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Email & Chat Support Executive job.
  10. Why should you apply for this Email & Chat Support Executive job?
    Ans : This Email & Chat Support Executive job offers a salary between ₹22,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process, beauty and personal care, chat email call, crm knowledge, escalation handling, complaint handling, problem sloving

Shift

Rotational

Contract Job

No

Salary

₹ 22000 - ₹ 25000

English Proficiency

Yes

Contact Person

vamshi
Posted 2 days ago
similar jobs

Apply to similar jobs

₹ 28,000 - 30,000 per month
Lead Matrix Business Solutions
Madiwala, Bangalore
Skills: Domestic Calling
New
25 Openings
₹ 28,000 - 30,000 per month
Lead Matrix Business Solutions
Madiwala, Bangalore
6 - 24 months Experience in Customer Support / TeleCaller
New
25 Openings
₹ 28,000 - 30,000 per month
Lead Matrix Business Solutions
Madiwala, Bangalore
Skills: Domestic Calling
New
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates