Email & Chat Support Executive

10,000 - 12,000 /month

Power Guard Industries Private Limited

Peer Muchalla, Panchkula

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Email & Chat Support Executive to join our team at Power Guard Industries Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to It. The role offers ₹10,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Support Executive job

Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have All Education levels can apply for this Email & Chat Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹10,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Peer Muchalla, Panchkula.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 2 vacancies for this Email & Chat Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Email & Chat Support Executive job. No prior experience is required.
What are the key responsibilities of this Email & Chat Support Executive job?
Ans : As a Email & Chat Support Executive, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is Peer Muchalla, Panchkula.
Who is the right fit for this Email & Chat Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process is the right fit for this Email & Chat Support Executive job.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 2 openings.