Email Chat Support Executive

• Respond to Customer Inquiries: Provide timely and accurate responses to customer questions and issues.

• Troubleshoot Technical Problems: Diagnose and resolve technical issues customers encounter with the product.

• Guide Product Usage: Assist customers in understanding and utilizing product features effectively.

• Onboard New Users: Help new customers get started with the product and ensure a smooth onboarding process.

• Document Support Cases: Maintain records of customer interactions, issues, and resolutions.

• Collaborate with Development Teams: Work with product and engineering teams to address bugs and implement improvements.

• Provide Feedback: Share customer feedback with relevant teams to enhance product features and user experience.

• Conduct Training Sessions: Offer training and educational sessions to customers on product use.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email Chat Support Executive job

1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., OKKO GLOBAL SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Chat Support Executive role?
   Ans: There is an immediate opening of 3 Email Chat Support Executive at OKKO GLOBAL SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job has Day Shift.