Email & Chat Support Executive

salary 13,000 - 16,000 /month*
company-logo
job companyMsd India Private Limited
job location Chinar Fortune City, Bhopal
incentive₹1,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
51 Openings
* Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Email & Chat Support Executive to join our team at Msd India Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹13000 - ₹16000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Bhopal.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., MSD INDIA PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 51 Email & Chat Support Executive at MSD INDIA PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 16000

English Proficiency

Yes

Contact Person

Anamika Saxena

Interview Address

Chinar Fortune City
Posted a day ago
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