Email Chat Support Executive

salary 12,000 - 14,000 /Month
company-logo
job companyLeom International
job location Sector-73 Mohali, Mohali
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Email Chat Support Executive to join our team at Leom International to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹12000 - ₹14000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this Email Chat Support Executive job?
    Ans: This Email Chat Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Leom International.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email Chat Support Executive role?
    Ans: There is an immediate opening of 5 Email Chat Support Executive at Leom International
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email Chat Support Executive job?
    Ans: This Email Chat Support Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 14000

English Proficiency

No

Contact Person

Shikha Thakur

Interview Address

SCO: 7/8, 2nd Floor, Near ICICI Bank, Derabassi
Posted 10+ days ago
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