Email Chat Support Executive

12,000 - 15,200 /month*

Krishna's Consultx Solutions

Hoshangabad Road, Bhopal

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

80 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Bank Account, PAN Card, Aadhar Card

Job Description

We are looking for a Email Chat Support Executive to join our team at Krishna's Consultx Solutions. The role offers ₹12,000 - ₹15,200 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email Chat Support Executive job

What skills and experience do you need for this Email Chat Support Executive job?
Ans : To apply for this Email Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Email Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hoshangabad Road, Bhopal.
How many openings are available for this position?
Ans : There are 80 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email Chat Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email Chat Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Email Chat Support Executive job is located in Hoshangabad Road, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Email Chat Support Executive job.
Why should you apply for this Email Chat Support Executive job?
Ans : This Email Chat Support Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 80 openings available.