Job Title : Email Chat Support Executive
Qualification: Bachelor Degree or Undergraduate dropouts
Experience: " 6 Months BPO or travel experience
Excellent Written and spoken communication
languages: Hindi and English
Salary: 20000 -30000
Location: Manyatha teck park, hebbal "4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park,
Nagavara, Bengaluru, Karnataka 560045"
Roles
" Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated
supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction,
client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills."