Email Chat Support Executive

18,542 - 26,548 /month

I Five Technology Private Limited

AVM Nagar, Chennai

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

An Email Chat Support Executive handles customer inquiries through email and live chat channels to ensure timely resolutions and high satisfaction. They respond promptly to messages, troubleshoot issues, provide product information, and escalate complex cases to relevant teams while maintaining accurate records in CRM systems.Key Responsibilities

Respond to customer emails and chats within defined timeframes, offering clear, professional solutions.
Identify customer needs, clarify queries, and guide users on product features or services.
Log interactions, track complaints, and gather feedback to share with product, sales, or marketing teams queries, and guide users on product features or services

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Email Chat Support Executive job

What is the eligibility criteria to apply for this Email Chat Support Executive job?
Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18500 - ₹26500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Email Chat Support Executive job?
Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., I Five Technology Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Email Chat Support Executive role?
Ans: There is an immediate opening of 25 Email Chat Support Executive at I Five Technology Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Chat Support Executive job?
Ans: This Email Chat Support Executive job has Day Shift.